Menu Close

Company Profile

Quanzhou Hengxin Paper Machinery Manufacturer Co., Ltd is dedicated to designing, researching, developing, and manufacturing paper machinery for daily use paper products. Our machines are specialized in producing toilet roll paper, facial tissue, napkin paper, and hand towels. Our product range includes a Full Automatic Trimming and Sealing Rewinding Machine, Box Drawing Type Facial Tissue Machine, Napkin Paper Folding Machine, Toilet Paper Slitting Machine, Rewinding and Perforating Toilet Paper Machine, N Folding Hand Towel Machine, and other related auxiliary equipment series.

Hengxin: Your trusted partner for advanced paper converting solutions and auxiliary paper equipment.

Quanzhou Hengxin Paper Machinery Established in the 1990s, it has been designing, researching and producing paper towel processing machinery for many years. The products are mainly made of toilet paper, facial tissues, napkins and paper towels. The products are highly praised by people in the industry at home and abroad. They have a high market share in foreign and international markets. Hengxin Machinery has always been the leader of domestic paper machinery.

Hengxin Machinery adheres to the service concept of “customer-oriented, customer-creation”, focusing on customer needs, and achieving the service goal of “exceeding customer expectations and exceeding industry standards” with first-class speed, first-class skills and first-class attitude. Pre-sales, in-sale service and reflection services.

Pre-sales service

  • Introduce the company’s status and product technology
  • Provide customers with technical advice on towed workers and analyze and explain the difficulties
  • Guide customers’ choice of products according to their needs.

The sale of services

  • Track the contract and be responsible for organizing each department to review the contract
  • If the contract is unclear or needs to be negotiated by both parties, it shall be responsible for solving the problem
  • Track production and delivery according to contract requirements, and track the production of each accessory;

After sales service

  • According to the contract, the user shall be guided to install and debug the equipment on time
  • On-site training to guide customers to guide customers’ standard operation and use
  • Responsible for receiving and handling customer complaints about product quality and service quality
  • Two year warranty! During the warranty period, the patrol police will be tracked irregularly and dynamic management will be implemented.
  • Responsible for the training of service personnel, so that the overall quality of service personnel is continuously improved.
  • 7, 24 hours to provide customers with the company’s equipment failure call dispatch, business consulting and customer complaints, customer advice and services.
  • Overseas installation and training services.